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Is there a registry key I can add or change in order to flip it vertically? So I thought it would be simpler to try to use the stock windows driver if I can find a way to flip the image vertically. I also checked it with troubleshooter, the only issue I get is this: No other programs are using camera and it is set up in Lync options. If I want to start the video call in Lync, I get the error: And it works great with everything (Skype, VSee)Įxcept Lync 2013. And I have even found more recent driver, tried to install them in all possible ways, including compatibility mode. Yes I have the correct driver installed from ASUS website. We’d be happy to help if you need any further assistance. Try these steps and let us know the results. If you are using the desktop application, I would also suggest you to try the Windows store Lync app and check if the issue persists. How to set the computer to start as usual after clean boot troubleshooting under more information. Note : After troubleshooting, reset the computer to start as usual. You can refer to this article for more information: Booting the computer in a clean boot state can reduce software conflicts and help identify the root cause

To check if this indeed is the issue, I would suggest you to boot the computer in a clean boot state and check. It is possible that some other background service is using The error message states that the camera is already used by another service. We don’t recommend performing any registry changes now as the webcam is working fine with the other applications. Cheers, Ben.Īre you using the Lync desktop application or the Windows store app?

Using Third Party Software is at your own risk.

MicrosoftĬannot guarantee that any problems resulting from the use of Third Party Software can be solved. Here is a link to the post:ĭisclaimer: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. If you face any issues with Skype, you can also try this work around suggested in the Skype communities which seems to have helped many users facing Refer to these steps:Ī) Press Windows key + X, select Device manager.Ĭ) Right click the device and select “Properties”.ĭ) Click on the driver tab to check the current driver installed for that device.Į) Click on the uninstall button to uninstall that driver.į) Now, install the Windows 7 driver downloaded from the manufacturer’s website in compatibility mode as suggested in the following article: The Windows 7 webcam driver in compatibility mode and check. I would suggest you to uninstall the current driver and install If yes, then the issue could be caused due a compatibility issue. I see in the ASUS website that two drivers are available for different PIDs, did you check and install the driver corresponding